Warranty
Web
Direct Brands, Inc., parent corporation of Panic Exit Pro, warrantees all parts
of the
panic
exit bars for a period of 2 to 15 years, depending on the model (see below for details),
from the date of purchase. The warranty applies to the original purchaser and is
non-transferable.
The
warranty applies only to defects in components and workmanship and not to damage
due to causes beyond the control of Panic Exit Pro such as, but not limited to,
damages caused by incorrect installation, lightning damage, damages caused by mechanical
shock, water damage, fire damage, damage arising out of abuse and improper application
of the equipment, or any acts of nature.
To address
a warranty issue, please call 1-877-726-4239
between 9-5 EST, Monday through
Friday, to receive technical assistance. If an evaluation is deemed necessary, the
technical assistant will provide a Return Authorization (RA) number to send the
product or component in for evaluation. All RA items must be returned with the RA
number on the outside of the package, and with pre-paid postage.
Panic
Exit Pro
13100
State Road 54
Odessa,
FL 33556
Length
of Warranty per Model:
2 Years
5 Years
-
500
Series
-
Electronic
Microswitch Bar (PBA-860)
10 Years
-
1000UL
Series
-
1200UL
Series
-
DT-1700B
Series
-
DT-1700C
Series
15 Years
-
3000FR
Series
-
3200FR
Series
-
4000FR
Series
-
4200FR
Series
-
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