Warranty Info for - Panic Bars, Door Closers & Accessories


Web Direct Brands, Inc., parent corporation of Panic Exit Pro, warrantees all parts of the

panic exit bars for a period of 2 to 15 years, depending on the model (see below for details), from the date of purchase. The warranty applies to the original purchaser and is non-transferable.


The warranty applies only to defects in components and workmanship and not to damage due to causes beyond the control of Panic Exit Pro such as, but not limited to, damages caused by incorrect installation, lightning damage, damages caused by mechanical shock, water damage, fire damage, damage arising out of abuse and improper application of the equipment, or any acts of nature.


To address a warranty issue, please call 1-877-726-4239 between 9-5 ET, Monday through Friday, to receive technical assistance. If an evaluation is deemed necessary, the technical assistant will provide a Return Authorization (RA) number to send the product or component in for evaluation. All RA items must be returned with the RA number on the outside of the package, and with pre-paid postage.


Panic Exit Pro

13100 State Road 54

Odessa, FL 33556

Length of Warranty per Model:

2 Years

  •    100 Series

5 Years

  •     500 Series
  •     Electronic Microswitch Bar (PBA-860)

10 Years

  •     1000UL Series
  •     1200UL Series
  •     DT-1700B Series
  •     DT-1700C Series

15 Years

  •     3000FR Series
  •     3200FR Series
  •     4000FR Series
  •     4200FR Series